The Medicare Payment Advisory Commission (MedPAC) seeks people who are committed to producing high-quality work in an intellectually challenging environment.

MedPAC is a small, nonpartisan federal agency that advises the U.S. Congress on Medicare payments to health care providers and issues affecting access to and quality of care received by Medicare beneficiaries. MedPAC staff evaluate Medicare policies, develop options for consideration by the Commission, and present their work in regular public meetings. MedPAC publishes its recommendations and supporting analyses in two annual reports to the Congress and in other reports periodically mandated by the Congress. In addition, staff prepare analyses of proposed regulations, write issue briefs, and contribute to the preparation of Congressional testimony. They provide technical support as needed to staffs of Congressional committees through memos and briefings.

  • Information Technology SpecialistHideDetails

    The Medicare Payment Advisory Commission (MedPAC) seeks an information technology (IT) professional to manage and maintain its IT infrastructure.

    MedPAC is a nonpartisan federal agency that advises the U.S. Congress on Medicare payments to health care providers and health plans, and issues affecting access to and quality of care received by Medicare beneficiaries. MedPAC maintains its own on-site IT infrastructure – file servers, communications servers, storage arrays, networked PCs, et cetera.

    Responsibilities include, but are not limited to:

    • Serve as the first point of support for on-site office and remote users through support tickets, email, phone and in-person requests

    • Perform software installations and upgrades, including monthly patching / maintenance of server and network software, and Windows workstation software

    • Perform hardware upgrades and repairs to equipment, including staff workstations and network equipment (servers, network, storage and UPS); maintain hardware inventory, including acquisition and disposition

    • Facilitate acquisition of and exchange of data between MedPAC and originating / receiving organizations

    • Work with senior executive staff to arrange for the development, use and training of Office 365 for the staff

    • Arrange for, and ensure staff complete, annual IT security training

    • Maintain, troubleshoot, and upgrade wireless handheld devices for executive staff

    • Maintain and troubleshoot external website and internal staff and commissioner intranets (Sharepoint), including adding new content as warranted

    • Work closely with Deputy Director and Production Manager on IT-related report and meeting production issues

    • Research and implement new IT solutions as warranted to meet staff needs

    • Escalate issues to senior executive staff in a timely manner to obtain support from external consultants as needed to provide resolutions to users

    • Work after hours or weekends on an as-needed basis to provide support, which includes being on-call for emergency support

    • Responsible for contractual support arrangements for printers, photocopiers, telecom, internet, et cetera

    Required Qualifications:

    • Minimum 3 years of experience working with PC hardware and software

    • Hands-on experience in troubleshooting Office 365 (Outlook, Excel, PowerPoint, et cetera) and Microsoft Windows 10

    • CCNA or relevant network skills

    • Strong verbal and written communication skills

    • Must be customer-oriented, and able to solve and close out customer problems in a timely manner

    • Demonstrated ability to work independently and proactively to perform responsibilities effectively and efficiently

    Bonus Qualifications:

    • Experience supporting MacOS desktops and laptops

    • Website development experience

    • Familiarity with Adobe Creative Suite

    Salary commensurate with experience. Must be a U.S. citizen. To apply, please send a resume or curriculum vitae to, or mail to:

    James E. Mathews, Ph.D.
    Executive Director
    Medicare Payment Advisory Commission
    425 I Street, NW, Suite 701
    Washington, DC 20001
    Term Expires:

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